ORDERING INFORMATION

ORDER SECURELY ONLINE USING PAYPAL

To order from our secure online ordering system, simply add a product to your shopping cart by selecting the ADD TO BASKET button on the detailed product page. Enter the number of items you wish to order in the Quantity box on the resulting shopping cart page and hit the Update Cart button. Choose Continue Shopping to return to the online store.

To complete your order, select the Checkout link from your shopping cart. You can also view the contents of your shopping cart or complete your order at any time by choosing the VIEW CART / CHECKOUT button at the top of page. Follow the easy on-screen instructions and be sure to completely fill in all of the contact information requested. Shipping and taxes will be calculated automatically.

For more information about the PayPal online payment system, please visit the PayPal website.

ORDER BY PHONE

You can place your order by phone by calling us at the numbers provided below, Monday thru Friday 9:00 am to 6:00 pm EST.

Phone:   830-857-5746
 

SHIPPING AND HANDLING

Our shipping and handling costs are calculated based on weight ($3.00 / lb) and are charged per unit. Our boots are shipped by UPS.

Inside the Continental USA
Weight-Based Ground
Allow 1-2 Weeks

Outside the Continental USA - All Countries and Territories
Weight-Based in US Dollars
Allow 2-3 Weeks

RETURNS AND WARRANTY

Evenin' Star Boot Company warrants its boots to be free of defects in materials and workmanship. We do not warrant soles against wear, nor will we consider any claim when a boot is misused or abused in any way. Reasonable cleaning, conditioning and care are essential with Evenin' Star Boots.

Boots that have been altered by painting, stretching, resoling, reheeling, cutting, adding zippers or any other alteration prevent us from determining if the boots are defective in materials or workmanship and for this reason, cannot be considered for credit, repair or replacement.

If you feel you purchased a defective pair of Evenin' Star Boots and would like the boots to be inspected for defects in materials and workmanship, we ask that you return them to us. We will make every effort to process your return in a reasonable amount of time. The inspection process can take up to six weeks.

If you need to exchange for a different size or width, return the boots to us for exchange and we will ship you another pair at no additional cost.